Following are our online shipping/return policies, by product.
Buttons may be returned by mail in their original condition for britexfabrics.com store credit, not including shipping charges. Online button returns must be mailed within 30 days of receipt of purchase. Returns and credits will not be accepted in-store.
FABRIC, LACE TRIM, RIBBON
Britex Fabrics does not accept returns on cut yardage items, including ribbons, lace trims and fabrics. Please utilize our convenient fabric/lace trim/ribbon swatch service for color, weight, drape, and design details and accuracy!
Chantilly and Alençon lace is manufactured in three to five yard increments. Please allow for this when calculating your yardage and placing your order.
We enjoy providing individualized customer service. If you have queries, criticism, comments, or suggestions for Britex Fabrics, please email us and we will get back to you within three business days. Our email address is firstname.lastname@example.org.