New!

What is new and fabulous in our online store this month? Silks, woolens, cottons, buttons, lace trims, and more...each month brings new temptations!

Upcoming Events

The latest updates and gatherings involving the Britex Community. Stay up to date and make sure to mark your calendars

Blog

Information and tutorials for folks interested in antique Italian lacework, nouveau fashion, sewing techniques and much much more!

GIVE THE GIFT OF CREATIVITY WITH BRITEX GIFT CERTIFICATES!

Returns/Credits

Following are our online shipping/return policies, by product.

BUTTONS
Buttons may be returned by mail in their original condition for britexfabrics.com store credit, not including shipping charges. Online button returns must be mailed within 30 days of receipt of purchase. Please contact Britex Fabrics via email (service@britexfabrics.com) or phone at 415-392-2910 within two weeks of purchase for return authorization. Returns and credits will not be accepted in-store.

 

FABRIC, LACE TRIM, RIBBON
Britex Fabrics does not accept returns on cut yardage items, including ribbons, lace trims and fabrics. Please utilize our convenient fabric swatch service for color, weight, drape, and design details and accuracy! We do not provide a ribbon swatch service, so if you need to check ribbon color accuracy, we recommend that you order a one yard piece of the narrowest ribbons to compare colors. Chantilly and Alençon lace is manufactured in three to five yard increments. Please allow for this when calculating your yardage and placing your order.

 

QUESTIONS?
We enjoy providing individualized customer service.  If you have queries, criticism, comments, or suggestions for Britex Fabrics, please email us and we will get back to you within three business days. Our email address is service@britexfabrics.com.